Position Summary:

Drive the strategic development and execution of our education product portfolio as we transform professional learning through innovative technology solutions. This director-level role combines strategic product management with hands-on team leadership, budget responsibility, and delivering a measurable impact for our members while building scalable educational experiences.

Duties and Responsibilities:

Strategic Product Management

• Portfolio Development: Manage comprehensive product strategy and roadmap across the education portfolio, ensuring alignment with organizational objectives and NAR member professional development needs 
• Market Analysis: Analyze market trends, competitive landscape, and member feedback to inform product specifications and innovative use cases
• Cross-Functional Partnership: Collaborate with marketing, sales, and stakeholder success teams to deliver high-quality educational products that achieve strong member adoption rates
• Performance Metrics: Define, implement, and track KPIs and success metrics that drive data-informed product decisions and demonstrate clear business value

• Budget Management: Oversee budget responsibility for education product initiatives, supporting sustainable revenue growth and operational efficiency
• Analytics & Testing: Implement analytics frameworks and A/B testing processes to accelerate product iteration cycles and drive measurable growth
• Strategic Planning: Evaluate and prioritize product initiatives considering member impact, business value, technical feasibility, and resource allocation
• Growth Strategy: Support revenue generation initiatives and business model optimization for education products

• Team Management: Lead and develop a high-performing product management team through strategic hiring, training programs, and ongoing mentorship
• Professional Development: Develop product team members through structured coaching, career pathing, and skill development initiatives
• Process Excellence: Establish product discovery and delivery methodologies, ensuring thorough validation of product opportunities before investment

• Continuous Optimization: Build scalable post-launch optimization processes that leverage stakeholder feedback, behavioral data, and performance analytics to drive product enhancement
• Quality Standards: Implement testing frameworks and user research protocols to ensure products meet high standards of user experience and educational effectiveness
• Innovation Implementation: Support adoption of emerging technologies and methodologies in adult education and learning technology

Qualifications:

Experience & Expertise

• Product Leadership: Minimum 7 years of progressive product management experience with expertise in adult education, data analytics, and SaaS-based learning technology (edtech)
• Team Management: 5+ years of demonstrated success in complex, matrixed environments with proven ability to influence and collaborate across diverse stakeholder groups
• Budget Responsibility: 3+ years of budget management experience with documented growth and efficiency improvements
• Commercial Experience: 3+ years of for-profit business experience in product management roles with understanding of revenue generation and business model optimization

Technical & Analytical Skills

• Data Analysis: Strong ability to analyze complex datasets and research findings, translating insights into product enhancements and strategic recommendations
• Technical Understanding: Solid understanding of SaaS architecture, agile development methodologies, software engineering principles, user experience design, and user research best practices
• Research & Testing: Proven experience in product testing, user research methodologies, and leveraging both quantitative and qualitative data to drive product decisions
• Project Management: Demonstrated ability to successfully manage multiple concurrent product initiatives with consistent and effective execution

Leadership & Communication

• Team Development: Strong ability to motivate, coach, and develop product talent with experience building successful teams
• Communication Skills: Excellent oral and written communication skills with confidence in senior-level presentations and stakeholder management
• Adaptability: Proven ability to work effectively in ambiguous environments, demonstrate intellectual curiosity and growth mindset, and respond constructively to feedback
• Technical Proficiency: Advanced skills in PowerPoint and Excel, with experience in analytics and visualization tools

• Bachelor's degree in related field; MBA or advanced degree preferred
• Experience with AI/ML applications in educational technology
• Background in professional certification or continuing education markets
• Familiarity with regulatory requirements in professional education
• Experience with market expansion initiatives

Organizational Overview:

The National Association of REALTORS® (NAR) is a team of professionals dedicated to providing world-class service to approximately 1.5 million REALTORS® working in the United States and around the world. The real estate industry is fast-paced and fast-changing--each year, our members participate in the sale, lease, and management of real estate. As in every industry, our members’ value proposition is constantly being challenged by innovation.

It is our mission to empower REALTORS® as they preserve, protect and advance the right to real property for all. We cannot do that without the ideas, passion, and commitment from our talented employees. As our greatest assets, employees are offered their pick of competitive benefits/perks and flexible work options.