Position Summary:

Lead the strategic vision and execution of our education product portfolio as we transform professional learning through innovative technology solutions. This executive role combines strategic product leadership with hands-on team development, P&L accountability and driving measurable impact for our members while building scalable educational experiences.

Duties and Responsibilities:

Strategic Product Leadership

• Portfolio Strategy: Own the comprehensive product strategy and multi-year roadmap across the entire education portfolio, ensuring alignment with organizational objectives and NAR member professional development needs
• Market Intelligence: Translate complex market trends, competitive landscape analysis, and member feedback into actionable product specifications and innovative agentic use cases
• Cross-Functional Collaboration: Partner with marketing, sales, and stakeholder success teams to deliver world-class educational products that achieve exceptional member adoption rates
• Success Metrics: Define, implement, and optimize KPIs and success metrics that drive data-informed product decisions and demonstrate clear business value

Business Operations & Growth

• P&L Ownership: Maintain full business oversight and profit & loss accountability for the CRD business (NAR subsidiary), drive sustainable revenue growth and operational efficiency
• Data-Driven Growth: Establish sophisticated analytics frameworks and A/B testing processes to accelerate product iteration cycles and drive rapid, measurable growth
• Strategic Prioritization: Evaluate and prioritize product initiatives using a balanced scorecard approach considering member impact, business value, technical feasibility, and resource allocation

Team Leadership & Development

• Team Building: Inspire, lead, and scale a high-performing product management organization through strategic hiring, comprehensive training programs, and ongoing mentorship
• Talent Development: Proven track record of developing product leaders through structured coaching, career pathing, and skill development initiatives
• Culture & Process: Establish robust product discovery and delivery methodologies, ensuring thorough validation of product opportunities before significant investment

Product Excellence & Innovation

• Continuous Improvement: Build scalable post-launch optimization processes that leverage stakeholder feedback, behavioral data, and performance analytics to drive continuous product enhancement
• Quality Assurance: Implement rigorous testing frameworks and user research protocols to ensure products meet the highest standards of user experience and educational effectiveness
• Innovation Leadership: Drive adoption of emerging technologies and methodologies in adult education and learning technology

Qualifications:

Experience & Expertise

• Senior Leadership: Minimum 10 years of progressive product management leadership with deep expertise in adult education, advanced data analytics, and SaaS-based learning technology (edtech)
• Matrix Management: 7+ years of demonstrated excellence in complex, highly matrixed environments with proven ability to influence and collaborate across diverse stakeholder groups
• Financial Accountability: 5+ years of comprehensive P&L responsibility with documented year-over-year growth and profitability improvements
• Commercial Focus: 5+ years of for-profit business experience in product management roles with clear understanding of revenue generation and business model optimization

Technical & Analytical Skills

• Data Proficiency: Expert-level ability to analyze complex, high-volume datasets and research findings, translating insights into compelling product enhancements and strategic recommendations
• Technical Foundation: Deep understanding of SaaS architecture, agile development methodologies, software engineering principles, user experience design, and user research best practices
• Research & Testing: Proven expertise in product testing, user research methodologies, and leveraging both quantitative and qualitative data to drive product innovation
• Execution Excellence: Demonstrated history of successfully managing multiple concurrent product initiatives with consistent, rapid, and effective execution

Leadership & Communication

• Team Development: Exceptional ability to motivate, coach, and develop high-performing product talent with a track record of building successful teams
• Executive Presence: Outstanding oral and written communication skills with high confidence in executive-level presentations and stakeholder management
• Adaptability: Proven ability to thrive in ambiguous environments, demonstrate intellectual curiosity and growth mindset, and respond constructively to feedback
• Technical Proficiency: Expert-level skills in PowerPoint and Excel, with experience in advanced analytics and visualization tools

Preferred Qualifications:

• MBA or advanced degree in related field
• Experience with AI/ML applications in educational technology
• Background in professional certification or continuing education markets
• Familiarity with regulatory requirements in professional education
• Experience with international market expansion

NAR provides comprehensive benefits including health/dental/vision insurance.

Organizational Overview:

The National Association of REALTORS® (NAR) is a team of professionals dedicated to providing world-class service to approximately 1.5 million REALTORS® working in the United States and around the world. The real estate industry is fast-paced and fast-changing--each year, our members participate in the sale, lease, and management of real estate. As in every industry, our members’ value proposition is constantly being challenged by innovation.

It is our mission to empower REALTORS® as they preserve, protect and advance the right to real property for all. We cannot do that without the ideas, passion, and commitment from our talented employees. As our greatest assets, employees are offered their pick of competitive benefits/perks and flexible work options.