Position Summary:

Drive the development and execution of our education product initiatives as we transform professional learning through innovative technology solutions. This individual contributor role focuses on hands-on product management with opportunities for project leadership and delivering a measurable impact for our members while contributing to scalable educational experiences.

Duties and Responsibilities:
 

Product Management

• Product Development: Contribute to product strategy and roadmap development for education portfolio initiatives, ensuring alignment with organizational objectives and NAR member professional development needs
• Market Research: Conduct market analysis, competitive research, and member feedback analysis to inform product specifications and identify innovative use cases
• Cross-Functional Collaboration: Partner with marketing, sales, and stakeholder success teams to deliver high-quality educational products that achieve strong member adoption rates
• Performance Tracking: Monitor and report on KPIs and success metrics to support data-informed product decisions and demonstrate business value

Product Operations & Growth

• Project Coordination: Support budget planning and resource allocation for education product initiatives within defined parameters
• Analytics Implementation: Utilize analytics tools and support A/B testing processes to drive product iteration and measurable improvements
• Initiative Prioritization: Evaluate and recommend product initiatives based on member impact, business value, technical feasibility, and available resources
• Growth Support: Contribute to revenue generation initiatives and business model optimization for education products

Product Excellence & Innovation

• Optimization: Implement post-launch optimization processes that leverage stakeholder feedback, behavioral data, and performance analytics to drive product enhancement
• Quality Assurance: Support testing frameworks and user research protocols to ensure products meet high standards of user experience and educational effectiveness
• Innovation Research: Research and recommend emerging technologies and methodologies in adult education and learning technology

Project Leadership

• Cross-Functional Leadership: Lead specific product initiatives and projects, coordinating with diverse stakeholder groups to ensure successful delivery
• Process Improvement: Contribute to product discovery and delivery methodologies, ensuring thorough validation of product opportunities
• Stakeholder Management: Manage relationships with internal stakeholders and external partners related to education product initiatives

Required Qualifications:

Experience & Expertise

• Product Experience: Minimum 4 years of product management experience with exposure to adult education, data analytics, and SaaS-based learning technology (edtech)
• Collaboration Skills: 3+ years of demonstrated success working in complex, collaborative environments with ability to influence and work across diverse stakeholder groups
• Business Experience: 2+ years of for-profit business experience in product management roles with understanding of revenue generation and business models

Technical & Analytical Skills

• Data Analysis: Strong ability to analyze datasets and research findings, translating insights into product recommendations and enhancements
• Technical Understanding: Good understanding of SaaS architecture, agile development methodologies, software engineering principles, user experience design, and user research practices
• Research & Testing: Experience with product testing, user research methodologies, and leveraging both quantitative and qualitative data to inform product decisions
• Project Management: Ability to manage multiple concurrent product initiatives with effective execution and delivery

Communication & Leadership

• Communication Skills: Strong oral and written communication skills with ability to present to senior stakeholders and manage diverse relationships
• Adaptability: Ability to work effectively in ambiguous environments, demonstrate intellectual curiosity and growth mindset, and respond constructively to feedback
• Technical Proficiency: Proficiency in PowerPoint and Excel, with experience in analytics and visualization tools
• Initiative: Self-starter with ability to work independently while contributing effectively to team objectives

• Bachelor's degree in related field
• Experience with AI/ML applications in educational technology
• Background in professional certification or continuing education markets
• Familiarity with regulatory requirements in professional education
• Experience with agile development methodologies and product management tools
• Previous experience in membership organizations or professional associations

Organizational Overview:

The National Association of REALTORS® (NAR) is a team of professionals dedicated to providing world-class service to approximately 1.5 million REALTORS® working in the United States and around the world. The real estate industry is fast-paced and fast-changing--each year, our members participate in the sale, lease, and management of real estate. As in every industry, our members’ value proposition is constantly being challenged by innovation.

It is our mission to empower REALTORS® as they preserve, protect and advance the right to real property for all. We cannot do that without the ideas, passion, and commitment from our talented employees. As our greatest assets, employees are offered their pick of competitive benefits/perks and flexible work options.