Location: This position can be located in the Washington, DC or Chicago, IL office

Position Summary:

NAR is looking for a seasoned Multiple Listing Service (MLS) & Member Policy Manager to join their team. Reporting to the Director of Member Policy, the MLS &Member Policy Manager will manage the strategic creation of educational and operational resources supporting REALTOR® association MLSs. They will be responsible for answering complex policy questions for both members and association staff while keeping current on developments and events affecting MLS operations in order to create timely and useful resources. They will also make presentations, write articles, and prepare other informational material as necessary.

Duties and Responsibilities:

• Manage the MLS Policy program, strategies and initiatives
• Point of contact for inquiries regarding NAR policies related to multiple listings
• Conduct research, analyze, and collaborate with Policy team members to determine what MLS educational opportunities are needed to best service our REALTOR® association owned MLSs and execute those initiative
• Collaborate with MLS Director and Director of Engagement on NAR’s MLS Committee and related work groups. This includes identifying key policy issues for consideration by the Committee, contributing to MLS policy ideas, and preparing relevant materials before and following each MLS Committee meeting
• Gather information from the MLS field and staying abreast of trends and events occurring in the industry
• Other duties, as assigned

Qualifications:

• 3 to 5 years of MLS experience
• Working knowledge of MLS policies and how they are applied
• Exceptional communication skills—verbal, written, and presentation
• Results-oriented with high attention to detail, ability to multi-task, and meet deadlines in a dynamic, fast-paced team environment
• Ability to think in innovative ways to find solutions to problem
• High level of proficiency with Microsoft Office—Outlook, Excel, Word and PowerPoint
• Strong customer relations and interpersonal skills with a high level of response to all inquiries
• Ability to travel up to 10% (when business travel resumes)

Organizational Overview:

The National Association of REALTORS® (NAR) https://www.nar.realtor, is a team of professionals dedicated to providing world-class service to over 1.4 million REALTORS® working in the United States and around the world. The real estate industry is fast-paced and fast-changing--each year, our members participate in the sale, lease, and management of billions of dollars in real estate. As in every industry, our members’ value proposition is constantly being challenged by innovation.

It is our mission to help REALTORS® navigate that change and thrive in their careers. We cannot do that without the ideas, passion, and commitment from our talented employees. As our greatest assets, employees are offered their pick of competitive benefits/perks and flexible work options. In 2020, NAR was certified as a Great Place to Work. Our most successful employees are committed to our Core Values, which are:

Putting Members First
Leading Change
Giving Respect
Collaborating
Communicating
Advance Diversity and Inclusion