Position Summary:

Reporting to the Director of Leadership & Sustainability, the Specialist, Leadership Training will coordinate and communicate on a series of specific, high-profile volunteer leadership programs and projects while supporting the Member Development & Events team’s mission of advancing the professionalism and relevance of REALTORS® worldwide through meaningful learning experiences, credentials, and programs. This position also serves as a general program and member support for the planning and execution of meetings and events related to NAR Volunteer Leadership identification, selection, and training.

Duties and Responsibilities:

• Provide communication and guidance to Volunteer Leadership Program participants on program involvement, expectations, and outcomes.
• Oversee NAR Leadership Academy candidate vetting process, including application submission, profile preparation, profile distribution, and interview scheduling.
• Manage, schedule, and track NAR Volunteer Leadership training courses with state and local associations.
• Organize and maintain records of live and online course offerings, class metrics, and instructor information
• Monitor and respond to participant/member inquiries regarding NAR Volunteer Leadership Programs, meetings, and events.
• Plan and coordinate annual NAR Leadership Academy Graduation and Alumni networking events.
• Engage and inform NAR Leadership Academy alumni of upcoming events and networking opportunities to maximize participation.
• Collaborate with team members to plan, promote, and staff Volunteer Leadership Booths at major NAR events
• Support NAR Meeting & Events team to ensure seamless execution of event logistics, including signage creation, AV, vendor management, and travel/lodging arrangements.
• Support Member outreach initiatives to enhance awareness of all NAR Volunteer Leadership programs, training, and events.

Qualifications:

• 3-5 years of experience in program management or related field
• Exceptional organizational, planning, and multitasking skill
• Results-oriented with high attention to detail, ability to multi-task, and meet deadlines in a dynamic, fast-paced team environment
• Exceptional customer service and communication skills—verbal, written, and presentation
• Working knowledge using Jira, Zoom, Asana, and other web-based programs
• High level of proficiency with Microsoft Office—Outlook, Excel, Word and PowerPoint
• Strong customer relations and interpersonal skills with a high level of response to all inquiries
• Ability to think in innovative ways to find solutions to problems
• Experience working with high-visibility programs and association members a plus  

Organizational Overview:

The National Association of REALTORS® (NAR) is a team of professionals dedicated to providing world-class service to over 1.5 million REALTORS® working in the United States and around the world. The real estate industry is fast-paced and fast-changing--each year, our members participate in the sale, lease, and management of billions of dollars in real estate. As in every industry, our members’ value proposition is constantly being challenged by innovation.

It is our mission to empower REALTORS® as they preserve, protect and advance the right to real property for all. We cannot do that without the ideas, passion, and commitment from our talented employees. As our greatest assets, employees are offered their pick of competitive benefits/perks and flexible work options. Our most successful employees are committed to our Core Values, which are: