Position Summary:

Reporting to the Director of Leadership & Sustainability, the Manager, Leadership Training will be responsible for overall operations and communications of the NAR Leadership training and education program, supporting the Member Development mission of advancing the professionalism and relevance of REALTORS® worldwide through meaningful learning experiences, credentials, and programs. The Manager, Leadership Training will execute program growth strategies and manage the promotion and messaging of the REALTOR® Leadership Program, an educational and professional development program designed to produce quality REALTOR® leaders that are equipped with the skills and knowledge necessary to hold a variety of volunteer leadership positions within the REALTOR® Organization. This position also serves as a staff executive to several NAR governance groups by working with State and Local-level volunteer leaders on planning and executing meetings for committees and volunteer leaders at the two major annual meetings and related events.

Duties and Responsibilities:

• Manage the operational success of NAR Leadership Academy and Volunteer Leadership Training programs.
• Supervise state and local association contracting, relationship management, instructor selection/onboarding, and training program delivery.
• Lead NAR Leadership Academy agenda development, topic selection, capstone projects, and program communication.
• Oversee creation and distribution of program outreach plans, marketing materials, social media campaigns, website content, promotion materials, etc.
• Manage budget and logistics execution for live course offerings, program-related events, and volunteer leadership booths at major NAR conferences.
• Work with Chairs and Vice Chairs of 4 committees to identify committee priorities, plan agenda items, manage budgets, and streamline communication with committee members.
• Provide monthly reports on key budget, student attendance, and program metrics.
• Support Director and Program Specialist in responding to member needs and inquiries regarding all Volunteer Leadership Development programs.
• Stay informed of relevant NAR and REALTOR® topics to ensure holistic design of volunteer leadership training and strengthen the member leadership journey.
• Other duties as assigned.

Qualifications:

• 5-7 years of experience in program management or related field; Must have high-level experience collaborating with leadership teams
• Significant experience successfully planning, managing, and delivering multiple, concurrent organizational programs with high visibility
• Familiarity with leadership development, leadership strategy, and professional growth
• Exceptional organizational, planning, and multitasking skills
• Results-oriented with high attention to detail, ability to multi-task, and meet deadlines in a dynamic, fast-paced team environment
• Working knowledge using Jira, Zoom, and other web-based programs
• Ability to think in innovative ways to find solutions to problems
• High proficiency with Microsoft Office—Outlook, Excel, Word and PowerPoint
• Exceptional customer service, interpersonal, and communication skills—verbal, written, and presentation
• Association or non-profit experience preferred  

Organizational Overview:

The National Association of REALTORS® (NAR) is a team of professionals dedicated to providing world-class service to over 1.5 million REALTORS® working in the United States and around the world. The real estate industry is fast-paced and fast-changing--each year, our members participate in the sale, lease, and management of billions of dollars in real estate. As in every industry, our members’ value proposition is constantly being challenged by innovation.

It is our mission to empower REALTORS® as they preserve, protect and advance the right to real property for all. We cannot do that without the ideas, passion, and commitment from our talented employees. As our greatest assets, employees are offered their pick of competitive benefits/perks and flexible work options. Our most successful employees are committed to our Core Values, which are: