Position Summary:

In an exciting phase of growth for our commercial program, the Manager of Commercial Programming and Association Engagement joins our team to support the expansion and enrichment our commercial offerings. This role is pivotal in implementing programs and services at the state and local organization level, empowering association leaders to effectively execute commercial services and programs while continuously seeking opportunities to enhance and communicate value to our members and association leadership. The Manager plays a crucial role in amplifying NAR’s commercial resources for associations by spearheading the creation and execution of targeted products, tools, and services, all within the context of providing exceptional value to our members. Collaboration with various NAR teams is key to identifying specific outreach opportunities aimed at state and local association staff serving commercial real estate practitioners and commercial brokerages. Additionally, the Manager will actively participate in industry events and contribute to publications to elevate awareness of the NAR commercial brand during this exciting growth phase. The ideal candidate is a dynamic communicator, highly organized, collaborative, and innovative, committed to fostering programmatic growth that will further solidify our organization as an indispensable business partner for our members and associations.  
 

Duties and Responsibilities:

• Serve as a direct conduit to enhancing association services and member satisfaction. 
• Proactively encourage the development of new commercial member organizations where needed and foster existing commercial structures within residential boards or separate commercial boards.
• Implement outreach initiatives developed to strengthen associations such as initiating regional seminars, conducting presentations, leading relationship management, and consensus building.
• Collaborate on the development of holistic approach to commercial real estate industry engagement.
• Provide subject matter expertise to ensure messaging and collateral is clear and unified, and aligned with overall NAR brand.
• Build upon relationships with commercial brokerages executives, companies, and industry partners.
• Contribute to planning and execution of commercial real estate industry trade show sponsorships to promote NAR’s national commercial services in support of local and state association efforts and offerings.
• Develop and draft strategy for strategic placement of NAR commercial branding in industry publications and other media.
• Collaborate with other staff engaged in outreach programs and product development, data collection and technology, and membership development initiatives. 
• Manage accreditations and implementation of commercial services designations at the state and local level.
• Collaborate on new ways to increase awareness and knowledge of NAR’s commercials services and value.
• Other duties, as assigned.

Qualifications:

• Minimum of 5 years of experience in association management or related field, with a strong focus on program development and implementation.
• Proven track record of successful collaboration in cross-functional environments to achieve strategic objectives.
• Demonstrated ability to conceptualize, develop, and execute short- and long-term plans and strategies to drive value for stakeholders.
• Familiarity with association management tools and resources, with commercial real estate experience considered a plus.
• Excellent communication skills across all mediums—verbal, written, and presentation—with the ability to convey complex ideas clearly and concisely.
• Outstanding customer relations and interpersonal skills, with a proactive approach to addressing inquiries and fostering positive relationships.
• Highly organized and detail-oriented, capable of managing multiple projects concurrently while maintaining a high standard of quality.
• Customer/Member centric mindset.
• Willingness to travel up to 20% as needed to support organizational objectives.

Organizational Overview:

The National Association of REALTORS® (NAR) is a team of professionals dedicated to providing world-class service to over 1.5 million REALTORS® working in the United States and around the world. The real estate industry is fast-paced and fast-changing--each year, our members participate in the sale, lease, and management of billions of dollars in real estate. As in every industry, our members’ value proposition is constantly being challenged by innovation.

It is our mission to empower REALTORS® as they preserve, protect and advance the right to real property for all. We cannot do that without the ideas, passion, and commitment from our talented employees. As our greatest assets, employees are offered their pick of competitive benefits/perks and flexible work options. Our most successful employees are committed to our Core Values, which are: